Please reach out to us via the
"Contact Us" tab on our website and provide the necessary information
along with a detailed description of your inquiry. Our customer support team
will respond within 24 hours.

Your feedback is invaluable to
us. It helps us identify areas for improvement in our products and processes,
ensuring we continue to meet your expectations. Thank you for choosing our
products; we look forward to serving you.

We are committed to providing you
with high-quality products and exceptional customer service. Each of our travel
adapters undergoes rigorous quality control inspections before reaching our
stores. However, we understand that unforeseen issues can occur.

To ensure your peace of mind, our
products come with a 12-month
warranty and a 30-day return policy. If you experience any problems with your
adapter, please don't hesitate to contact us. We're here to assist you with
troubleshooting, and if necessary, we'll promptly process a replacement or
refund.

Absolutely. It is made from premium,
fire-retardant materials and designed with safety and durability in mind.

Our products come in 100% recyclable
packaging, including a sturdy, giftable box. While a separate travel pouch
isn't included, the adapter's compact design allows it to fit easily into any
bag or purse for convenient access during travel thus eliminating additional
clutter.

Yes, most of our travel adapters can handle
up to 2400-2500W with a 10A capacity. However, ensure the total wattage does
not exceed this limit, especially when charging multiple devices
simultaneously. We recommend verifying your devices' voltage requirements
before traveling to ensure compatibility.

Yes, all our adapters include USB-C and
USB-A ports, accommodating a wide range of devices.

No, our travel adapter does not convert
voltage but, It can convert into different plug types to ensure compatibility
in destination countries eliminating the need to bring separate or individual
charger plugs. For voltage requirements, check your device's safety plate for
dual or wide voltage compatibility (it is usually labeled as "100-240V,
50/60Hz"). Devices with this labeling are ideal for international travel.
If your device operates on a single voltage, ensure it matches the
destination's requirement. We strongly advice to bring dual voltage gadgets for seamless and worry-free travel.

Yes, our products are thoughtfully designed
with customer needs in mind, offering durability, safety features, and ease of
use. They are built to withstand the rigors of travel and include an extra fuse
for easy replacement. We highly recommend following the provided guidelines and
proper use for a smooth and safe experience.

Yes, it features fast charging ports -
details indicated in our listing page for each model. Keep in mind that
charging speed can also be affected by various destination factors, number of gadgets
simultaneously charging, differences in voltage, outlet standards and power
grid restrictions to name a few.